Refund policy

Last updated: October 28, 2026

From the desk of Clerk 07, Ministry of Dum: if we messed it up, we make it right.

Returns

We accept returns within 30 days of delivery. To be eligible, items must be unworn, unwashed, and in the same condition you received them, with tags attached (if any) and proof of purchase.

Because our products are printed on demand just for you, change-of-mind and wrong-size returns are accepted within the return window.

To start a return, use our Contact page with your order number and the item(s) you want to return. If your return is accepted, we will send instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Return shipping: You pay return shipping for change-of-mind or wrong-size returns. Born Dum pays for misprints, defects, or wrong items.

Return address: Provided by email when your return is approved.

Misprints, defects, and wrong items

If your item arrives misprinted, damaged, defective, or is not what you ordered, use our Contact page within 30 days of delivery with your order number and a clear photo of the problem. We'll send a free reprint or a full refund once we review your photo. We may ask you to send the item back.

Please inspect your order on arrival so we can fix any issue quickly.

Exceptions / non-returnable items

Gift cards and items marked "Final Sale" are non-returnable, except for misprints or defects.
Items that have been worn, washed, or damaged after delivery.

Exchanges

The fastest way to get a different size or color is to return the item you have and, once the return is accepted, place a separate order for the new item. We don't offer direct exchanges.

Cancellations

Because orders go into production quickly, you can cancel within 12 hours after ordering by using our Contact page. After that, the order may already be in production and can't be cancelled. Preorders can be cancelled for a full refund any time before they ship; see the Preorders section of our Shipping Policy.

Refunds

We will notify you once we have received and inspected your return and let you know if the refund was approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take extra time to post the refund. Refunds for cancelled or delayed preorders follow the timing in our Shipping Policy. Original shipping charges are refunded only for misprints, defects, or wrong items.

If more than 15 business days have passed since we approved your return, please contact us using our Contact page.